Manager, Revenue Operations - Key Accounts

About PartsSource

PartsSource is the leading technology and software platform for managing mission-critical healthcare equipment. Trusted by over 5,000 US hospitals and 15,000 clinical sites, PartsSource empowers providers and service organizations to maximize clinical availability for patient care and automates the procurement of parts, services and training through a unique digital experience.

PartsSource team members are deeply committed to our mission of Ensuring Healthcare is Always On®, which is foundational to our success and growth. Our vibrant culture is built upon aligned values, shared ownership, mutual respect, and a passion for collaborating to solve complex customer problems.

About The Job Opportunity

In this role you will Partner with Commercial and Marketing Leaders, along with directly engaging with salespeople to support effective pipeline development, and sales process execution. You will play an instrumental role in developing, implementing, and managing revenue operations programs to increase customer acquisition effectiveness and speed. The Manager, Revenue Operations - Key Accounts leverages Salesforce, technology, and analytics capabilities to translate data into actionable insights for PartsSource sales teams enabling revenue growth and expansion through targeted selling initiatives. The role monitors and maintains performance metrics for the sales teams, including segment and account performance, strategic initiative performance, sales rep performance, and adherence to sales processes and playbooks. The individual in this role will maintain PartsSource’s advanced sales targeting tools, identifying, and recommending performance improvement initiatives that will accelerate revenue growth. Collaborating with Marketing and Sales Leadership, the individual in this role will push to sales reps and managers customer insights gleaned from careful review of data and customer engagement with marketing content. You will prepare regular updates for Executive Leadership regarding the performance of the segments and channel(s) that they oversee in support of a high-performance sales culture.

This hybrid role requires in-office presence Tuesday through Thursday at either our Hudson, OH or Charlotte, NC location, with remote work on Mondays and Fridays.

What You’ll Do

Support sales leadership in strategic planning and execution, leveraging Salesforce data and analytics to inform decisions. Serve as the strategic partner for the VP of Sales by delivering valuable insights on sales performance and identify data driven areas of opportunityCreate Actionable Insights from AnalyticsCollaborate with business intelligence teams to generate in-depth analysis of customer segments, mining for opportunities to expand customer relationships.Analyze and segment customers into easily consumable cohorts, with a focus on increasing sales efficiency and effectiveness, while providing guidance to sales managers and reps on customer opportunities to increase revenue and margin.Aid in strategic planning at the account level by gathering data, validating accuracy, and presenting findings to the inside sales team for actioning.Manage the application of sales targeting tools, and provide feedback to internal stakeholders on ways to strengthen targeting algorithmsConvert analysis into visual presentations and documents that can be easily consumed by executive teams and less technical staffParticipate in the development and rollout of new commercial programs and offerings, identifying KPI’s and ensuring mechanisms are in place to capture and report on the effectiveness of programs.Identify and implement sales programs that achieve targeted revenue and margin growthProvide monthly, quarterly, and annual reporting on the performance of sales reps, initiatives, and accounts.Oversee monthly sales variable compensation process ensuring accurate and timely distribution of sales compensationAutomate routine selling processes and data entry to create efficiencies and improve data timelinessLead data standardization projects that lead to the efficient capture and transfer of data between platforms, including Salesforce.com, marketing automation tools, and data warehouse.Conduct ad-hoc analysis projects as needed in support of strategic commercial priorities

What You’ll Bring

Qualifications:

High proficiency with Microsoft products with focus on Advanced Excel competencies. PowerBI, SQL, Visual Analytics, Salesforce, Marketing Automation platform experience highly desired.Direct experience with inside sales, including a demonstrated history of successWell organized, self-starter who eagerly approaches new challenges and looks for opportunities to improve outcomesDemonstrates good interpersonal, verbal, and written communication skillsAbility to manage multiple tight deadlines and deliverables in rapidly changing business environment

Education & Experience:

Bachelor’s degree required, Master’s preferred in Business, Mathematics, Statistics, Economics, or related field5+ years successful experience in sales, preferred experience leading inside sales teams5+ years experience in Sales Operations or Sales EnablementExperience with Business Intelligence applications and methodologies

Benefits & Perks

Competitive compensation package with salary, incentives, company ownership/equity, and comprehensive benefits (401k match, health, college debt reduction, and more!) Career and professional development through training, coaching and new experiences. Hybrid culture with new & beautiful workspaces that balance flexibility, collaboration, and productivity. Inclusive and diverse community of passionate professionals learning and growing together.

Interested?

We’d love to hear from you! Submit your resume and an optional cover letter explaining why you’d be a great fit.

About PartsSource

Since 2001, PartsSource has evolved into the leading technology and software platform for managing mission-critical equipment, serving over half of the U.S. hospital infrastructure. Our digital systems modernize and automate the procurement of parts, services, technical support, and training for HTM professionals to efficiently and effectively maintain their mission-critical equipment.

In 2021, Bain Capital invested in the platform, further accelerating our growth and long-term impact within the healthcare industry.

Read more about us here: PartsSource Named to Newsweek’s List of the Top 200 America’s Most Loved Workplaces for 2024 PartsSource Named One of the Top 100 Healthcare Technology Companies of 2023 WSJ: Bain Capital Private Equity Scoops Up PartsSource PartsSource President and CEO Philip Settimi Named to Top 50 Healthcare Technology CEO List
PartsSource values diversity and is committed to Equal Employment Opportunity, ensuring decisions are made regardless of race, gender, disability, or background. We welcome applicants from all walks of life and are dedicated to providing an accessible hiring process for everyone.

Legal authorization to work in the U.S. is required.