Revenue Operations Manager

Description

Job Summary

We are seeking a strategic, process-oriented, analytical Revenue Operations Manager to join our growing Revenue team. Reporting to the CRO, The Revenue Operations will be a critical part of the team, working to optimize our revenue generation processes, enhancing operational efficiency, and driving revenue growth across the organization.

Duties And Responsibilities

Knowledge Management: Create and maintain documentation of team policies, processes, and workflows, identifying opportunities for improvement and partnering with relevant leaders to implement enhancements. Ensure operational team meetings are coordinated and documented, managing agendas, notes, and follow-ups. Sales Process Optimization: Partner with the CRO, revenue team members, and cross-functional stakeholders to streamline sales processes from lead generation to deal closure, ensuring efficiency and scalability. Operations Optimization: Research, propose, and help implement new operational approaches to improve team productivity, leveraging AI and automation tools where possible. Go-To-Market Strategy and Execution Support: Collaborate with product, marketing, and revenue leaders to operationalize comprehensive, customer-centric go-to-market strategies that maximize revenue opportunities. Revenue Performance Management: Monitor and analyze revenue performance against targets, identifying trends, risks, and improvement areas, and recommending corrective actions as needed. Cross-Functional Alignment: Act as a connective tissue across sales, marketing, product, and finance to ensure operational plans, KPIs, and reporting are aligned and clearly communicated. Team Enablement and Effectiveness: Collaborate with stakeholders to design and maintain enablement programs that accelerate ramp time, improve conversion rates, and drive revenue performance across the employee lifecycle. Forecasting and Analytics: Partner with the revenue leadership team to deliver timely, insightful reports such as monthly operating reviews, board materials, pipeline analyses, and weekly forecast summaries. Data Standards and Hygiene: Collaborate with RevOps, finance, and revenue teams to define, document, and enforce data standards and processes that ensure CRM and reporting accuracy. Technology Integration and Optimization: Evaluate, recommend, and support the implementation of revenue operations tools and systems to support scalability, automation, and process excellence.

Please note that this job description is meant to give a basic understanding of the position and does not cover every part of the job duties and requirements. InformData reserves the right to change or assign other duties to this position at any time.

Qualifications

Qualifications

5+ years of experience in Revenue Operations, Sales Operations, Business Operations, or a related function within a SaaS or technology company. Demonstrated ability to optimize sales and revenue processes (e.g., lead management, opportunity stages, handoffs between marketing, SDRs, and AEs). Process-oriented with a continuous improvement mindset — experience identifying and implementing operational improvements. Strong organizational and project management skills , with the ability to manage multiple initiatives and stakeholders simultaneously. Familiarity with GTM motions , sales methodologies (such as MEDDPICC, SPIN, or Challenger), and enablement best practices. Strong CRM expertise , particularly HubSpot (experience with Salesforce, CPQ-like product, Gong, Outreach, or similar tools is a plus). Proficiency with data and reporting tools (e.g., Excel, Google Sheets, Tableau, Looker, or other BI platforms); able to structure and present insights clearly. Solid understanding of SaaS revenue models and the full customer lifecycle (lead generation through renewal/expansion). Experience in leveraging AI or automation tools to drive operational efficiency. Experience supporting or managing forecast processes , pipeline reviews, and revenue reporting. Ability to drive cross-functional alignment , facilitating collaboration between sales, marketing, finance, and product teams. Clear and confident communication skills , able to translate complex operational topics into easy-to-understand insights for executive leadership and frontline teams. A team first mindset with a passion for being the magician behind the scenes that helps revenue teams and team members meet and exceed their goals. You should love to roll up your sleeves and dig in to get the job done.

Working Conditions

This position requires the incumbent to work indoors at a desk for extended periods of time and use of workstation. The person must be able to comprehend and follow work instructions in a fast-paced, team environment. This position may be requested to work overtime on occasion to meet company objectives

For Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

InformData is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.