Field Sales Systems Engineer

Location: Texas, Arizona, or Colorado Remote

Our Team

Semtech Corporation is a high-performance semiconductor, IoT systems, and cloud connectivity service provider dedicated to delivering high-quality technology solutions that enable a smarter, more connected, and more sustainable planet. Our global teams are dedicated to empowering solution architects and application developers to develop breakthrough products for the infrastructure, industrial, and consumer markets.

Come be a part of a revolution, a connected revolution that is changing the world around us, from energy to manufacturing to public safety, transportation, and more. Join Sierra Wireless (now a Semtech company), an organization with nearly 30 years of expertise in bringing a robust set of Internet of Things (IoT) solutions to customers across the globe.

Job Summary

We are looking for an experienced, enthusiastic, skilled, and collaborative Field Systems Engineer to serve as the intersection of sales and engineering. You will work in unison with our Strategic Account Managers to support and build pipelines with product demonstrations and customer Proof of Concepts, as well as with our internal Product Management and Engineering teams to help define customer feature requests.

The Field Systems Engineer will partner with two Strategic Account Managers supporting the US West region, leading commercial and public sector pre-sales technical engagements with key customers and channel partners, helping to drive revenue generation goals, and meeting and exceeding sales quotas set by SVP of Sales. This role requires ability to travel up to 30%, mostly within region.

Responsibilities

Support Strategic Account Managers and channel partners from a pre-sales technical perspective with end-customer accounts, collaborating to develop winning strategies and solutions that meet customer needsBuild technical relationships with customers and channel partners, leading all pre-sales activities, supporting demonstrations, proof of concepts, and managing evaluationsThoroughly understand products, features, functions, and benefits to translate customer business needs into Semtech solutionsOvercome technical objections and drive trial and proof of concept integrationsServe as a trusted advisor for both internal and external stakeholders, articulating technology and product positioning at the executive, business, and technical levels of decision-makers and operating personnelMaintain technical integrity through training, coursework, and competitive intelligenceContribute to internal initiatives within team, Product Management, Development/Engineering, and other organizationsHandle relevant tasks, as assigned

Minimum Qualifications

Associate's degree or equivalent experience5+ years of experience in Network Engineering with focus on Pre-Sales roles (solutions architect, systems engineer, sales engineer, etc.), data-specific technical product lines, sales-oriented technical fields, and IP-based wireless technologyExperience working with data-specific technical product lines, including knowledge of embedded software/hardware and SaaSKnowledge of wireless data technology 3GPP LTE, 5G, SIM, eUICCExpertise in IP networking across all layers of the OSI model and protocols including DNS, DHCP, TCP/IP, RIP, OSPF, BGP, VRRP, HSRP, dot1Q Vlans, IPsec Tunnels, SD-WAN, Wi-Fi, as well as firewallsPractical use of routing and/or switching, including troubleshootingExcellent verbal, written, communication, and presentation skills, including drafting and reviewing architectural drawingsPC skills require intermediate knowledge of Microsoft Office applications, including Outlook, Word, Excel, PowerPoint, and VisioAbility to prioritize multiple tasks and adhere to established deadlinesAbility to work in a work-from-home environment and maintain performanceMaintain a high level of integrity, quality work standards, and service excellence

Desired Qualifications

Bachelor's degree or equivalent experienceCisco Certified Network Professional (CCNP) or equivalent certificationStrong knowledge of Docker ContainerStrong knowledge of API integration

The intent of this job description is to describe the major duties and responsibilities performed by incumbents of this job. Incumbents may be required to perform job-related tasks other than those specifically included in this description.

All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace