Growth Operations Manager

Growth Operations ManagerLocation: Remote (U.S.-friendly hours)Reports to: CEOEmployment type: Full-time
About CellarAICellarAI is redefining how frontline sales teams engage with brand education and activation. We transform sales associates into top-educated brand influencers. Our mission is to reshape the future of retail marketing, empowering these associates with high-performance educational marketing and micro-incentives. Leveraging insights from behavioral economics, we’re redefining the role of sales associates, turning them into skilled storytellers who drive sales at the point of purchase. Our AI-powered learning & incentive platform helps top beverage brands and distributors drive rep engagement, boost brand recall, and measure the real-world impact of trade marketing programs. With a growing roster of the top beverage brands & distributors, we’re scaling rapidly and seeking a Growth Operations Manager to lead our go-to-market execution and expansion efforts.
The RoleYou’ll be the operational heartbeat across Client Success, Delivery/Operations, and interim Sales & Marketing Ops. Your job is to keep clients thrilled, projects on time, the CEO’s calendar full of qualified conversations, and our internal machine running smoothly. As we scale, this role will help spin out a dedicated Sales & Marketing Coordinator (target ~6 months).
What You’ll DoClient SuccessLead onboarding, set goals, and run weekly check-insTrack health, NPS, renewals, and upsell opportunitiesCapture testimonials and build case studies
Operations & DeliveryOwn project plans, briefs, timelines, and QA for design & engineeringRun sprints, manage capacity, and unblock the teamMaintain Notion boards, SOPs, and reporting dashboards
Sales & Marketing Ops (interim)Build targeted lead lists; run outbound sequences (Lemlist/Instantly)Keep CRM pristine; book qualified CEO meetingsCoordinate and ship the weekly newsletter; support LinkedIn content
Insights & SystemsTurn client + campaign data into actionable recommendationsAutomate repeatable workflowsEnsure data accuracy across tools and reports
Day-to-Day CadenceRespond to client Slack/email, update pipeline & tasks in NotionQA deliverables; move tickets; escalate risks earlyLaunch/optimize outbound steps; confirm meetings and prep materialsWeekly: client check-ins, sprint planning/retro, outreach & newsletter report for CEO
You’ll Thrive Here If YouHave 3–7 years in client success, operations, project operations, or sales ops in a startup or agencyWrite crisply, manage details flawlessly, and love turning chaos into clean systemsAre proactive, numbers-driven, and comfortable owning outcomes end-to-end
Nice to HaveExperience coordinating designers/engineers in a sprint modelContent ops familiarity (repurposing Looms/notes into posts & emails)
Why Join CellarAIHigh ownership and direct impact with founder-level visibilityCareer path to Head of Operations or Client Success Lead, plus the opportunity to build your own Sales Ops teamRemote-first, async-friendly culture focused on output over hours
How to Apply:Send your resume/LinkedIn and a short note on a complex project you’ve operationalized (what you did, tools, before/after metrics) to anita@cellarco.ai (or apply via LinkedIn “Easy Apply”). Include “Growth Ops Manager” in the subject.