GTM Engineer

Why HeronAI?HeronAI lets anyone automate analytics. We’re helping businesses from solo operators to Fortune 100 teams to understand performance, spot inefficiencies, and make smarter decisions in minutes. We believe data analytics shouldn’t be a privilege but a universal right, simple enough for anyone to use to grow their business and transform their industry. With accounting and manufacturing facing massive workforce disruptions (75% of accountants will retire in the next 10 years), we’re stepping in to change how data drives decisions. Backed by MIT, Techstars, and 43North, our platform already empowers mid-sized firms to streamline growth and reporting, cutting analysis time from 12 weeks to under 5 minutes.
At HeronAI, you’ll be part of a small team at the forefront of AI-powered decision intelligence, building tools that shift entire industries while seeing your work directly impact customers every day. You’ll also be surrounded by a culture of builders where everyone codes, everyone ships, everyone talks to customers, and has a shared drive to create something magical and world-changing.
Our goal not to be just a tool, but to reshape how data drives decisions for over 10 million people in the next 10 years.
What We’re Looking ForIn one sentence, we’re looking for a senior engineer who loves talking to customers as much as they love shipping code, someone who can turn messy onboarding into scalable product wins.You have 5+ years of experience building backend or data-driven systems (Python, Node, or similar) and shipping production code that customers rely on.You have 2–3+ years of experience in a customer-facing role such as customer success, solutions engineering, or sales engineering.You have previous experience working in finance, accounting, or a related domain, and understand the workflows behind QuickBooks, Excel, and financial reporting.You are confident working directly with finance leaders, ops managers, and consultants to translate their pain into productized dashboards.You are skilled with APIs, ETL, and databases, and know how to stitch systems together and make them scale.You are obsessed with automation and documentation so that every solution you ship makes the next one faster.You thrive in ambiguity, take action quickly, and get energy from wearing multiple hats in a startup.You can clearly explain what you build, demo it to customers, and capture insights that feed back into the product.This is a remote position, but candidates must currently live in Buffalo, NY or the Western New York region.
What You'll DoTurn data from spreadsheets, Accounting software, CRMs, and other APIs into dashboards that deliver instant insight.Ship reusable templates so every client setup makes the next one faster.Talk directly to CFOs, controllers, and ops leads, translate their pain into clean product solutions.Own onboarding: faster customer go-live = faster MRR for us.Connect with clients, turn onboarding into automation, and ensure nothing slows down sales or product velocityAutomate, document, and systemize, so the next 100 onboardings are easier than the first.Build and harden backend integrations (ETL, APIs, dashboards) that scale with thousands of customers.Ensure our data pipelines are secure, reliable, and enterprise-ready (SOC2, best practices).Push performance where it matters, make dashboards feel instant, even at scale.
Our Tech StackWe keep it simple, fast, and modern.Tooling & Collaboration: Linear, Slack, FigmaBackend: Python, Django, KubernetesData & Integrations: Unified.to, Dagster, PostgresFrontend: React, TypeScript, TailwindCloud & DevOps: AWS (EKS, S3, RDS), Docker, GitHub Actions, Terraform, monitoring & alerting with Sentry
Location: Buffalo, NY / Western NYExperience: 2+ YearsPosition Type: Full-timeBase salary: $65kCommission: 25% of OTE, tied directly to revenue contributionTotal OTE: $82k