Bilingual Global Director of Talent Growth Operations

Children International (CI) is a global nonprofit that delivers child and youth development programming to break the cycle of generational poverty. Through a long-term, customized approach, we serve young people in 10 different countries around world for the first two decades of their lives. By providing access to health care, education, positive role models, and the life and job skills they need to become sustainably employed adults, we are empowering and equipping our participants with opportunities to improve their own lives, while transforming their families and communities. We are in it for the long haul, because we know that the nearly 218,000 children and youth we support around the world deserve a fighting chance.
Children International’s work is made possible by generous and caring sponsors, donors, corporations, nearly 3,800 dedicated volunteers and approximately 1,300 employees. To ensure that our programs continue giving children and youth the best possible chance to break free from poverty, we are growing our people talent worldwide. That’s where you come in.
Position Summary At Children International, Talent Growth is the function responsible for all people and culture practices. The Global Director of Talent Growth (TG) Operations is a senior leadership role dedicated to evolving and sustaining our global Talent Growth business processes and services so that they run efficiently, effectively, and compliantly in support of the organization's mission and strategic direction. Working closely with leaders at all levels and TG Business Partners, the Director champions initiatives that support business goals, enhances employee experience and contributes to building a Culture of Belonging that drives performance. The role requires a forward-thinking, influential leader with a passion for driving impact, growing organizational capability and embedding innovation in all facets of operations.
ResponsibilitiesParticipate in the design of Talent Growth’s (TG) global strategy and translate it into operational plans that can be scalable and sustainable.Partner with Regional and KC TG Directors (TG business partners) to leverage technology to optimize TG’s business processes.Function as a sounding board and coach to TG business partners in day-to-day TG operational work, problem solving and difficult employee relations issues.Support global implementation of key TG business processes and projects and monitor effectiveness for continuous improvement.Design and implement dashboards with key talent and TG metrics to drive decisions and continuous improvement actions.Implement feedback mechanisms to ensure TG’s initiatives are aligned and satisfy key stakeholders’ needs.Continuously improve TG’s global and local TG operations in partnership with TG business partnersSupport the design and implementation of programs and initiatives to Build a Culture of BelongingSupport Succession Management and Leadership DevelopmentSupport KC and agencies’ workforce planning and budgeting, in partnership with TG business partners.
Personal Characteristics & QualificationsBachelor’s degree in Human Resources, Business Administration, Organizational Psychology, or a related field required, with an advanced degree preferred.10+ years of progressive HR or Talent Operations experience, including at least 5 years in a relevant leadership role.Nonprofit experience a plusDemonstrated Strategic HR vision and expertiseConsultative problem-solving and project management skills with a proven ability to lead complex initiatives from conception to completion.Demonstrated alignment with CI ValuesA proactive and independent work style, comfortable operating with ambiguity and taking initiative to drive work forward.Displayed interpersonal, relational and communication skills. Has the ability to collaborate across various functions and geographies.Demonstrated coaching and mentoring skillsExperience in leveraging technology and data to optimize HR processes and decisions.Experience in change management and organizational designExperience working with global, virtual, distributed leadership work environments.Bilingual-English and SpanishWilling to relocate to Kansas City
The Director’s Contribution will be Evaluated by:Efficient and effective TG processes that run smoothly, drive results and optimize the use of our resources.Successful implementation of TG metrics, both globally and locally, to drive the right decisions and behaviors.High levels of satisfaction from leaders and staff regarding TG processes and day to day TG operations - “Day-to-day talent growth processes are in place that are so effective that they are almost invisible.”Value added partnership with regional and KC TG Director (business partners).Strategic and innovative contributor to our global TG strategy and implementation.
Organizational PoliciesStrictly observe confidentiality and strong ethics with respect to all beneficiary information/financial and other organizational data.Comply with and ensure adherence to the organization’s policies, safety and security protocols and child safeguarding norms and guidelines by self as well as all stakeholders both internal and external.Value other cultures and demonstrate respect while relating with all organizational constituents irrespective of their race, color, faiths, gender, sexual orientation, age, caste, disabilities, experiences, beliefs, and ethnicity.
Overall Decision Making & SupervisionThis position requires significant and complex decisions requiring subject matter expertise, analysis, and evaluation of intangibles.This position is monitored on results.
Job InformationDepartment: Talent GrowthReports to: VP of Global Talent GrowthFLSA Status: Exempt