Director, Marketing Operations & GTM Engineer

The Director of Marketing Operations and GTM Engineer plays a cross-functional leadership role at Team 201, overseeing client marketing systems and campaigns, while also helping yo shape the agency’s internal AI & GTM engineering strategy. This role blends technical expertise with creative marketing execution, ensuring both client programs and internal workflows are efficient, data-driven, and future-forward.You’ll lead the architecture and implementation of scalable marketing operations programs across client accounts, while also piloting and refining AI-powered initiatives to drive campaign effectiveness. You’ll act as a force multiplier, helping our team and clients do more, faster, and with smarter insights.
Main ResponsibilitiesManage multi-channel marketing campaigns for clients with a strong emphasis on email marketing performance, deliverability, personalization, and segmentationUse AI to streamline and elevate campaign workflows—content generation, segmentation logic, subject line testing, send-time optimization, and performance analysisOwn the strategy and maintenance of client martech stacks (e.g., HubSpot, Salesforce, Pardot, Marketo), ensuring seamless integration and automation across platformsArchitect lead management systems including lifecycle stages, scoring, routing, and attribution models—where relevant for campaign strategyCollaborate closely with creative, strategy, and analytics teams to deliver high-performing programs across client accountsEstablish agency-wide best practices and templates for campaign setup, QA, documentation, and post-campaign analysisLead the development and execution of the agency’s internal AI strategy—evaluating tools, designing processes, and enabling team adoption across client services, campaign execution, and reportingStay on top of AI and martech trends to bring innovative ideas and efficiencies into our workDevelop and lead internal workshops and resources to upskill the team in AI and marketing operations practices
About YouYou’re a rare blend of strategic thinker, systems builder, and marketing tactician. You love the challenge of making campaigns work harder with better data and smarter workflows—and you’ve got a deep curiosity about the power of AI to push those efforts further.You balance experimentation with structure. You think in systems, design for scale, and care deeply about the quality of what ships. You’re the kind of leader who elevates the whole team: clear, collaborative, and generous with your expertise.More specifically, you are:Deeply curious — you ask smart questions, explore new tools, and stay ahead of what’s possible in martech and AI.A systems thinker — you see how data, tools, processes, and people connect, and you design programs that work end-to-end.Built for scale — you create repeatable, resilient frameworks that can grow across clients and campaigns without losing effectiveness.Committed to high-quality delivery — you believe in rigorous QA and testing frameworks to ensure campaigns are reliable and clean.A true team player — you collaborate naturally across creative, strategy, and analytics, and you win with the group.An excellent communicator — you’re crisp in client conversations, clear in documentation, and confident facilitating teams.
Requirements & Key Areas of Expertise6+ years of experience in marketing operations, campaign management, or martech strategyStrong expertise in building and optimizing email marketing programs (segmentation, deliverability, nurture flows, A/B testing, etc.)Experience leading internal change management efforts around AI adoption, automation tools, or new technologiesHands-on experience with platforms like HubSpot, Salesforce, Marketo, Pardot, and tools like Clay, Zapier, ChatGPT, or similar AI solutionsSolid understanding of integrated campaign execution across channels (email, paid, social, web)Working knowledge of JavaScript, Python, JSON, and SQL to support advanced automation, data integration, and custom-coded solutionsAbility to build or manage integrations between martech tools using APIs and webhook frameworksExperience with B2B tech audiences and performance-based marketingAbility to manage complex projects with multiple stakeholders and deadlinesExcellent communication, documentation, and team facilitation skillsA strong learning mindset—you love experimenting, iterating, and sharing knowledge
Salary & BenefitsSalary dependent on experience (6-figure range)Competitive PTO (12 Paid Company Holidays + 25 Days PTO, Sick & Quarterly Recharge Days)Employee health, vision, and dental insuranceCompany 401k Program, 3% automatic contribution from company
This job description is not intended to be an exhaustive list of the responsibilities for this role. Other responsibilities may be required from time to time.Team 201 (Livy Technologies, Inc.) is an Equal Opportunity Employer. We are committed to creating and fostering an environment focused on empowerment where everyone can thrive.
About Team 201Team 201 is the digital agency for high-growth B2B tech brands. Our sweet spot is companies at key inflection points in their business growth. We have decades of experience working with Fortune 500 companies and venture-backed startups, and we operate like an extension of our clients’ teams. Our mission is to ensure they thrive in this ever-changing digital marketing landscape.
We’re also proud to be a HubSpot, Adobe Marketo, Livestorm, and Shopify Partner agency, trusted to architect and run best-in-class systems and campaigns across platforms.
Our very best team members are self aware.They know themselves — their strengths and areas of improvement.They’re confident in asking for help.They like to share ideas and collaborate.They celebrate feedback as a way to improve.They are life-long learners.They understand active listening.They take accountability.Learn more about us and our values at Team201.io.