Sales Systems Manager

Chainguard is the secure foundation for software development and deployment. By providing guarded open source software, built from source and updated continuously, Chainguard helps organizations eliminate threats in their software supply chains.

Founded by the industry's leading experts on open source software, security and cloud native development, Chainguard has built the largest library of open source software that is secure by default.

Chainguard’s mission is to be the safe source for open source.

The Role, In a Nutshell

We’re looking for a Sales Systems Manager to support and scale our SDR and Sales team workflows across the full funnel—from inbound lead management to AI-powered outbound prospecting. This is a hands-on systems role that blends triage, optimization, and innovation. You’ll partner closely with Sales Operations & Marketing Operations to ensure tools are functioning flawlessly, reps are unblocked, and our GTM tech stack is driving performance at scale.

You’ll be responsible for not only managing the day-to-day tools and automations, but also spotting opportunities for acceleration, efficiency, and innovation across how we engage, route, and convert leads.

Key Responsibilities

Serve as the front-line systems partner for SDRs and AEs—owning issue triage, resolution, and documentationAdminister and improve Salesforce workflows supporting SDR lead flow, engagement tracking, and reportingOptimize inbound lead handling, routing, and follow-up using tools like Hubspot, Clearbit, and CognismEnhance outbound engagement by supporting sequences, triggers, and automations in OutreachBuild and maintain scalable automations using Zapier, Workato, and native tool integrationsCollaborate with Sales Ops to deploy and refine AI-driven workflows in tools like Clay for dynamic outboundIdentify opportunities for systems-level acceleration—whether through automation, workflow redesign, or AI integrationPartner with enablement to support onboarding and ongoing rep education on tech stack best practicesMonitor system usage and feedback to proactively surface improvements and eliminate bottlenecksMaintain detailed documentation of workflows, automations, and support processes

Qualifications

5+ years of experience in Sales Systems, GTM Ops, or RevOps roles supporting SDR/sales teamsSalesforce Administrator Certification (required)Strong working knowledge of Salesforce, Outreach, Hubspot, Clearbit, Cognism, and ClayHands-on experience with automation platforms like Zapier, Workato, or similarExperience operationalizing AI-powered tools to drive acceleration for sales teamsService-first mindset with strong communication, problem-solving, and prioritization skillsProven ability to spot inefficiencies and implement smart, scalable solutions

Nice to Have

Experience scaling SDR workflows in high-growth startup or SaaS environmentsFamiliarity with Slack-based support intake workflowsKnowledge of ICP targeting, lead scoring models, and enrichment strategies

Why Join Us

You’ll sit at the center of sales systems, strategy, and scale. From unblocking reps in real time to launching forward-thinking AI workflows, your impact will be immediate and measurable. If you're passionate about sales enablement through technology, this is your opportunity to shape the systems behind our growth.

How We’re Thinking About This Role

Sales-Obsessed Systems Thinker

You're wired to make things better, faster, smarter—for reps, for processes, and for the systems themselves. You constantly ask: “How can this work better for the team?”

You look at the current lead flow and immediately see how it could be routed faster or scored smarterYou think in systems but obsess over the user experienceYou bridge the gap between how things work now and how they should work at scale

Tactical Today, Strategic Tomorrow

You keep one eye on solving today’s blockers and the other on where we’re going.

You’re not afraid to jump into a messy queue of inbound issues—but you’re also the person who’ll ask why they keep happeningYou can differentiate between a one-off fix and a systemic gapYou're comfortable mapping the current state while envisioning the future state across tools, workflows, and team needs

Tool-Stack Mastermind

You have certifications to prove your skill, but your curiosity is what sets you apart.

You pick up new tools fast and want to get under the hoodYou want to be the go-to person for how Outreach, Clay, Clearbit, Hubspot, and Salesforce actually work togetherYou’ve probably already tested the beta features before most people read the release notes

Technical Operator Meets Process Coach

You don’t just build it—you make it stick.

You understand that tools alone don’t solve problems—alignment, training, and iteration doYou help reps get the most out of the tech they have, and you proactively design workflows that fit how they sellYou build documentation, track usage, and look for friction with a fix-it mindset

AI-Curious and Automation-Driven

You’re fired up by the possibilities of AI and automated prospecting—but you’re grounded in process.

You don’t just want to turn on AI—you want to operationalize itYou understand where LLMs fit into outreach, what a smart enrichment flow looks like, and how to integrate AI tools into real workflowsClay isn’t just a tool—it’s your playground

Data-Savvy, Insight-Driven

You believe data should empower decisions—not just fill dashboards.

You design workflows that capture the right data at the right timeYou think about fields and forms with the end state of clean reporting in mindYou care as much about what goes into Salesforce as what can come out of it

High Ownership, High Impact

This isn’t a ticket-taker role—it’s full ownership of a core part of our GTM engine.

You don’t just close out a bug—you ask what caused it, and how to prevent itYou act with urgency and follow through until the problem is fully resolvedYou don’t wait to be asked—you already fixed it

Collaborative by Default

You’re a partner to Sales, Sales Ops, and Enablement—because great systems require great teamwork.

You communicate early and oftenYou share what’s working, what’s not, and how others can benefitYou believe we win and lose as a team, and you’re not afraid to champion others or share what you’ve learned

Salary range: $140,000-$177,500.

About Us

We live and breathe our company values:

We are customer obsessed - We focus on delivering solutions to our customers that create value and make their lives better.

We have a bias for intentional action - We prioritize, plan, try things, and fail fast.

We don’t take ourselves too seriously (but we do serious work) - We are solving an important problem which takes focus, but we also like to enjoy the journey.

We trust each other and assume good intentions - We’re transparent with decisions to empower team members to make well informed decisions.

A Few Of The Benefits We Offer

Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a $400 monthly stipend for coworking spaces, phone and internet costs. Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!). 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck. ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset. 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year.For a full list of our benefits and rewards, click here.

If your experience is close but doesn’t fulfill all requirements, please apply. We’re building the best team in technology and are focused on hirin