Sales Systems Engineer

Company Description

Where Technology Meets Trust

Hirsch stands as a global leader in physical security, offering a comprehensive range of physical access control, video intelligence, and analytic-driven security solutions. Our mission is to empower a secure, connected world through digital innovation. Trusted worldwide by an elite group of partners and innovative customers across diverse vertical markets—ranging from airports to seaports, critical infrastructure to government agencies, hospitals to schools, and startups to corporations—we secure the people and places that underpin our daily lives.

With a strong international presence and a commitment to technological advancement, we are at the forefront of shaping the future with cutting-edge innovation. At Hirsch, every individual and action holds significance. We believe that our success lies in having the best people in exciting, aligned, and empowered roles with clear missions, goals, and measurable outcomes.

Hirsch Values

Authenticity, Innovation, and Trust in Technology

Authenticity: We use clear language to make technology accessible to everyone, from experts to beginners. We are straightforward and easy to understand.

Innovation: We inspire others to think, engage, and create by telling stories that highlight our role as technology futurists. We build for today's world while anticipating tomorrow's needs.

Trust: With over 43 years of industry experience, we are a global leader in physical security and digital identity solutions. We are accessible and audience-focused.

What Sets Us Apart

Community: Collaborating with exceptional individuals significantly contributes to our workplace satisfaction. We recognize that our value is intricately tied to the vibrant community of people we engage with. We seek out individuals who are deeply passionate about their work, relish the art of problem-solving, delight in discovering solutions, and take joy in the process.

Innovation: We are forward-thinking tech enthusiasts working on the present while envisioning the future. Our cadre of visionaries brings creative insights to address current challenges, nurturing ideas, identifying opportunities for enhancement, fostering transparent communication, and serving as a source of inspiration to both our team members and business associates.

Accountability: With over four decades of industry-leading expertise in security, digital identity, and the Internet of Things, our team embodies the highest standards of integrity and professionalism. Our members are characterized by their unwavering honesty, reliability, loyalty, inclusivity, and respect for others. We take full responsibility for our actions, regardless of the outcome, and view every experience as an opportunity for learning and growth.

Impact: Catalyzing Positive Transformation. Our employees contribute to shaping a brighter future through their involvement in pioneering technology. Simultaneously, they play a pivotal role in cultivating an improved workplace by offering feedback to our leadership, knowing that their voices are genuinely valued and respected.

Authenticity: We demystify intricate technology, ensuring accessibility for individuals spanning the spectrum from experts to novices. Our workforce experiences a nurturing environment where they can authentically be themselves, enjoying a sense of safety, security, and comfort. Each team member is respected and cherished for their unique identity, with the assurance that their thoughts and viewpoints are not only acknowledged but also hold significant weight within the team.

Talent: We recruit industry-leading professionals known for their exceptional skills. We foster continuous growth by offering training opportunities, enabling our employees to excel. Our team members have the privilege of applying their innate talents and honed expertise in their roles, deriving genuine satisfaction from their work, finding it intellectually engaging, and aspiring to advance in their careers.

Fun: Embracing enjoyment and laughter is a key ingredient in our work culture. We understand that our workplace is enriched when we infuse it with fun. We actively seek team members who find joy in their tasks, share a zest for problem-solving, and take delight in the journey while achieving solutions.

Job Summary

The Sales Systems Engineer is a key driver of revenue growth by aligning technical expertise with sales strategy to create demand, accelerate deal cycles, and enable partner success. This role is responsible for translating Hirsch solutions into measurable business outcomes for end users, consultants, channel partners, and technology partners. By owning the technical dimension of the sales process—through demonstrations, proof of concepts, and solution design—the Sales Systems Engineer ensures Hirsch is positioned as the trusted choice, maximizing pull-through demand and partner-led sales opportunities.

Responsibilities And Duties

End-User Pull-Through Demand Generation

Deliver compelling technical demonstrations and business outcome-focused presentations to end users that generate demand and accelerate adoption of Hirsch solutions. Translate technical capabilities into clear business value, addressing customer pain points to create urgency and drive decision-making. Support marketing-led campaigns and events by providing the technical credibility that converts engagement into qualified sales pipeline.

Consultant Engagement

Build trusted relationships with key consultants, influencers, and specifiers to ensure Hirsch technologies are consistently recommended in designs and bids. Lead technical education and enablement sessions with consultants to position Hirsch as the go-to solution provider. Proactively identify consultant-driven opportunities and integrate them into territory sales strategies.

Channel Management & Nurturing

Partner with channel teams to strengthen reseller and integrator capabilities, ensuring they are technically proficient and sales ready. Support joint business planning with channel partners to align pipeline development, deal qualification, and revenue targets. Provide technical coaching and ongoing enablement to increase partner loyalty, win rates, and customer satisfaction.

Technology Partner Engagement

Collaborate with technology partners to co-develop solution plays that expand Hirsch's market footprint and deliver added value to customers. Engage in joint technical initiatives with partners to accelerate sales cycles and broaden solution adoption. Position partner integrations as force multipliers in the sales process to drive incremental revenue and competitive advantage.

Sales Process Acceleration

Actively participate in account planning and strategy sessions, shaping technical tactics that differentiate Hirsch during competitive sales cycles. Lead scoping sessions with C-level executives to define solution architectures, phased deployments, and pricing strategies that secure business outcomes. Prepare technical proposals, RFI/RFP responses, and proof-of-concept plans that build buyer confidence and close deals faster.

Requirements

Education & Experience

Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience).Minimum 2 years of hands-on experience with Physical Access Control Systems (PACS) and associated hardware/devices.Prior experience with Hirsch products strongly preferred.Experience supporting government agencies and complex enterprise sales environments is highly desirable.Background in IT infrastructure sales processes preferred.

Technical Proficiency

Experience with Physical Access Control Hardware and Software, Video Management and Analytics, Intrusion Detection, Perimeter Protection, and PSIM.Solid understanding of Windows Server (2008-2012), Windows 7, SQL Server (2005-2012).Strong knowledge of Active Directory, Group Policy, DNS, DHCP, IIS, and disaster recovery planning.Expe